Returns & Exchanges
Boadicea the Victorious offers a 14-day return window for products that remain in their original, unopened packaging with all security seals intact. For hygiene and safety reasons, we cannot accept returns on fragrances that have been sprayed or removed from their protective cellophane.
Initiate Your Request
Contact our dedicated concierge team via email with your order number and reason for return to receive your unique Return Authorization code.
Prepare the Parcel
Carefully pack the unopened product in its original presentation box and shipping carton to ensure the luxury glass bottle is protected during transit.
Ship the Item
Affix the provided shipping label or use a tracked courier service to send the package back to our London-based distribution center.
Quality Inspection & Refund
Once our artisans verify the product's condition, your refund will be processed to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing